Privacy Policy

HCC Property Group LLC – Privacy Policy

Last Updated: 23 November 2025

This Privacy Policy explains how HCC Property Group LLC (“we,” “us,” “our”) collects, uses, stores, and processes Personal Data when individuals interact with our website, online forms, Meta lead forms, advertising, SMS outreach, phone communication, or any part of our operations (“Services”). By using the Services, you acknowledge and accept the practices described in this Privacy Policy.

Owner and Data Controller
HCC Property Group LLC
Email: [email protected]

Types of Data Collected
We may collect various categories of Personal Data including name, phone number, email address, address or general location, city, county, state or country, usage data such as cookies and browser information, technical identifiers, information voluntarily provided through forms or messages, and information obtained from publicly available property or professional records. Required information may be necessary to use certain features of the Services.

Data may be collected through website forms, landing pages, Meta (Facebook and Instagram) lead forms, advertising interactions, online submissions, or SMS communication.

Processing Methods

Personal Data may be processed using secure digital systems, tools, and operational procedures related to the purposes described in this Privacy Policy. Data may be accessible to internal personnel responsible for operations, communications, or support, and to external service providers assisting with hosting, analytics, messaging, advertising, data storage, or communication management. Appropriate security measures help prevent unauthorized access or misuse.

Legal Basis
Personal Data may be processed when one or more of the following applies: the user has provided consent; processing is necessary for performance of an agreement; processing is required by law; processing relates to a task carried out in the public interest; or processing is necessary for legitimate interests pursued by the Owner. Users may request clarification regarding specific legal bases.

Location of Processing
Data may be processed at the Owner’s operating facilities and other locations where service providers operate. Transfer of Data to other countries may occur depending on the user’s location. Additional information can be requested from the Owner.

Retention
Personal Data is retained only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. After the retention period ends, Personal Data is deleted or anonymized.

Purposes of Processing

Personal Data may be collected and used for: providing and operating the Services; responding to inquiries; contacting users by phone, email, or SMS; managing contact requests; processing Meta lead form submissions; conducting advertising activities; measuring and improving ad performance; analytics and performance monitoring; hosting and infrastructure; displaying content or interactive features; tag management; remarketing and behavioral insights; security and fraud prevention; and communications related to real estate inquiries or outreach. Additional information may be provided upon request.

Advertising and Meta Lead Forms
When an individual submits information through Meta (Facebook or Instagram) lead forms or advertising flows, we may use the information to contact the individual regarding their inquiry, provide requested details, ask questions related to a property, or follow up regarding interest. Information submitted through advertising forms may also be processed within communication or contact management systems used to handle responses. Submissions are voluntary and may be used as part of general communication associated with real estate inquiries. Advertising platforms may provide certain usage or tracking data as part of normal ad delivery operations.

Analytics
Analytics tools may collect cookies, usage data, device information, and interaction activity to evaluate performance, measure engagement, and improve the Services.

Interaction with External Platforms
The Services may include integrations with external networks, social platforms, embedded content, or advertising systems. These services may collect usage data or cookies. Users should review the applicable privacy policies of these platforms.

Managing Contacts and Communications
Communication tools and contact management systems may be used to organize interactions with users. Personal Data processed for communication may include phone number, email address, message content, and information voluntarily provided.

Registration and Authentication
Some features may involve identification or authentication through third-party services. Only necessary data for access or identification may be processed.

Remarketing and Behavioral Targeting
Advertising systems may process data to deliver relevant ads, measure interaction, or understand user behavior. This may involve cookies, usage data, device identifiers, or behavioral signals. Users may opt out via device settings or established opt-out mechanisms.

Tag Management
Tag management systems may be used to deploy scripts or tools across the Services and may process certain usage data.

User Rights
Users may have the right to withdraw consent, access their Personal Data, request correction, request deletion, restrict processing, object to certain processing activities, request a portable copy of their Data, or file a complaint with a relevant authority. Requests may be submitted to [email protected].

Additional Information
Personal Data may be used to comply with legal requests or to protect the Owner’s rights. System logs and technical data may be collected for maintenance or security purposes. The Services do not respond to Do Not Track signals.

Changes to This Policy
This Privacy Policy may be updated at any time without notice. The “Last Updated” date reflects the most recent version. Continued use of the Services constitutes acceptance of any changes.

SMS Terms
SMS communication may be used to contact real estate agents, property owners, representatives, or individuals who may be connected to a property. Messages may involve simple questions, informal conversation, or general inquiries regarding potential property availability or interest. Messages are not promotional and are not part of a subscription-based marketing program.

Contact information used for SMS outreach may come from publicly available property records, professional directories, business listings, industry resources, information submitted through forms, advertising interactions, or other publicly accessible sources. Information may not always be current or verified.

SMS communication may involve general conversation or inquiries such as whether an agent has a property available, whether a property may be represented, whether a seller might be open to discussions, or to clarify basic property-related information. Messages are conversational and are not intended to constitute legal advice, commitments, offers, or binding communication.

Recipients may opt out of SMS communication at any time by replying STOP. To request information about messaging, recipients may reply HELP. Opt-out requests are processed in the ordinary course of business.

Message frequency varies. No schedule, pattern, or ongoing communication is guaranteed. Standard messaging and data rates may apply.

Contact information is not sold or shared for unrelated marketing. Mobile numbers are processed only for the purposes described in this Privacy Policy.

SMS communication does not involve content relating to restricted categories including sexual content, hate speech, alcohol, firearms, tobacco, controlled substances, emergency services, political campaigns, or financial loan solicitations.

SMS communication is provided on an as-available basis.

Delivery, timing, and accuracy cannot be guaranteed.

Practices may change without prior notice.